Privacy Policy

Introduction

Welcome to https://dalmia-cement-factory-road.karachi-pakistan.com! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle the information you provide to us when you use our website, applications, services, and products at https://dalmia-cement-factory-road.karachi-pakistan.com (collectively referred to as ‘our platform’). By using our platform, you consent to the practices described in this policy.

Scope

This privacy policy applies comprehensively to all aspects of our platform, including:

Our official website at https://dalmia-cement-factory-road.karachi-pakistan.com.
All applications and services offered through our platform.
Any interactive features or tools on our websites that collect user data.
Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using any external services.

Processing Activities

This Privacy Policy governs various interactions, including but not limited to:

Using our applications and services as an authorized user.
Visiting websites linked to this Privacy Statement.
Engaging with us through newsletters, emails, calls, or texts/SMS communications.

Personal Data Collection

We collect a range of personal data to provide and improve our services. The types of personal information we gather are categorized as follows:

Account Information: Details required to create and manage your user account on our platform.
Payment Information: Credit card or debit card details, billing addresses, and transaction records for processing payments.
Financial Information: Bank account numbers, investment portfolios, or other financial data relevant to our services.
Purchase Information: Products or services you have purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for user authentication and service personalization.
Location Data: Geolocation information to provide location-based services and personalized content.
Feedback: Comments, reviews, or suggestions you share with us about our products and services.
Social Media Information: Data from social media platforms when users choose to log in through these accounts for seamless integration.
Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through various methods: user input forms, account registration, interactions with our applications and services, automated tracking technologies (like cookies), and third-party partners who assist us in providing our services.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your browser that serve different purposes:

Strictly Necessary Cookies: These cookies enable core functionalities, such as allowing you to log into secure areas of our site.
Preference Cookies: Used to remember user preferences and settings, ensuring a personalized experience.
Analytics Cookies: Track website usage and visitor behavior to improve our services and content.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

To safeguard your personal data, we implement robust security measures:

Encryption: We use encryption protocols for secure data transmission and storage.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data protection standards.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us using the details provided in the ‘Contact Information’ section below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access and Rectification: The right to access and request corrections or amendments to your personal information.
2.Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: Limiting our processing of your personal data for specific purposes.
Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for direct marketing or other similar purposes.
Non-Discrimination: You have the right not to be subject to automated individual decision-making or profiling that significantly affects you.
Appeals and Complaints: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Mailing Address: [Provide the physical address]

We value your trust in protecting your personal data, and we strive to ensure a transparent and secure user experience.